Non verbal communication in negotiations the silent persuasion
Year: 2025
Type: article
Abstract: Non-verbal communication significantly influences negotiations, with studies indicating that over 70% of communication is non-verbal, encompassing facial expressions, gestures, and posture .Silence serves as a powerful tool, creating psychological pressure that can prompt the other party to reveal information or make concessions. Effective negotiators utilize non-verbal cues to build rapport and convey confidence, such as maintaining eye contact and using open gestures. Non-verbal communication plays a crucial role in negotiations, influencing the outcome in profound ways. This paper explores the importance and mechanisms of silent persuasion through body language, facial expressions, posture, and other non-verbal cues. Drawing from various studies and psychological theories, the research highlights how negotiators can leverage silent communication to assert control, build trust, signal emotions, and influence decisions without uttering a word. The paper also discusses the implications for negotiation strategies in both personal and professional contexts.
Authors: Dakshita mishra -, Chetna bisen -, Indrajeet jaiswal -, Bittu kumar -, Diksha tiwari -, Dr. Vandana vaishnav -
Language: English
Subfield: Sociology and Political Science
Field: Social Sciences
Domain: Social Sciences
Open Access status: hybrid
OpenAlex ID: W4408104467