Mothers’ Satisfaction Towards Pediatric Nursing Care at District Headquarter Hospital Mirpurkhas
Year: 2025
Type: article
Study design: Observational Study
Abstract: Objective: To assess the quality of pediatric nursing care provided to hospitalized children and the level of mother satisfaction with that care. Methodology: A descriptive Cross-sectional study approach based on non – probability convenience sampling design was used. The data was gathered from respondents between August - October 2019. The study population comprised mothers of children admitted in pediatric ward at district headquarter hospital Mirpurkhas. Data analysis was analyzed using SPSS Version 22. A structured questionnaire was set with the help of Newcastle satisfaction nursing scale consists of 25 questions and was divided into 2 sections. The subjects of the study were mothers of hospitalized children who meet inclusion criteria. A written consent was taken from all respondents. Data were collected from 290 subjects with the help of a pre-translated questionnaire. Results: 78.3% of mothers were satisfied with the information nurses gave them, whereas 21.7% of mothers were not. In addition, 109 (38.7%) of mothers were dissatisfied with the nurses' explanation of the child's condition, whereas 181 (62%) of mothers were satisfied. Conclusion: This study found that mothers were generally satisfied with pediatric nursing care but identified areas needing improvement. Key concerns included waiting times, pharmaceutical services, and hospital environment. While 86.6% of nurses effectively handled medical devices, only 43.8% communicated pleasantly due to workload pressures. Nurses managed emergencies well and ensured patient privacy, but staffing challenges affected care quality. Maintaining an optimal nurse-to-patient ratio is crucial for sustaining high standards and enhancing patient satisfaction.
Authors: Almas Ashraf, Aisha Sahoowal, Awais Ahmed, Janul Khatoon, Izzah Shakeel, Muhammad Hamza Riaz
Language: English
Subfield: General Health Professions
Field: Health Professions
Domain: Health Sciences
Open Access status: hybrid
OpenAlex ID: W4408136107