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The Interaction of Customer Satisfaction and Complaints on Corporate Performance in the Insurance Industry

Year: 2025

Type: article

Source: The Korean Data Analysis Society

DOI: 10.37727/jkdas.2025.27.1.171

Authors: The Korean Data Analysis Society, Seokhee Cho

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4408136465

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