Review of Factors Influencing the Acceptance of Anthropomorphism: A Case Study of Service Robots
Year: 2025
Type: article
Abstract: The phenomenon of anthropomorphism in human-computer interaction, with a focus on service robots such as intelligent assistants. This review on anthropomorphism identifies key factors influencing the perception of artificial intelligence anthropomorphism, emphasizing user characteristics (personality, demographic information, knowledge) and aspects of agents (appearance, social role, behavior). The study highlights the different impacts of hedonic and utilitarian tasks during the anthropomorphism process and calls for future work to focus on developing assessment models for the degree of service robot anthropomorphism
Authors: Yan Li, Yiyi Li
Institution: Lanzhou University of Finance and Economics
Language: English
Subfield: Social Psychology
Field: Psychology
Domain: Social Sciences
Open Access status: hybrid
OpenAlex ID: W4408175042