Work

Analysis of the Influence Wakuliner.com Website Quality on Customer Trust, Experience, and Loyalty Using WebQual 4.0 Method

Year: 2024

Type: conference-paper

Study design: Observational Study

Source: International Conference on Cybernetics and Intelligent System (ICORIS)

DOI: 10.1109/icoris63540.2024.10903880

Authors: Faris Ichsan Agastya, Maryani, Hendry Hartono

Institution: Binus University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4408183161

FWCI:

Cites: 22

Cited by:

Related to: 10