Work

The Relationship Between Job Satisfaction and Employee Morale with Organizational Citizenship Behavior in Employees of PT Telkom Directorate of Digital Business & Technology

Year: 2025

Type: article

Abstract: The purpose of this study is to clarify how organizational citizenship behavior and job satisfaction relate to one another among PT Telkom Indonesia Directorate of Digital Business & Technology employees. There were 270 research participhants in this study. And an F value of 320.780 and a significance level of 0.000 (p < 0.05), the findings demonstrated a significant correlation between work satisfaction employee morale, and Organisational Citizenship Behavior (OCB). Importantly Good Relationship The correlation for job satisfaction with OCB was t = 11.824 with p = 0.000 (p < 0.05). These findings support the hypothesis that there is a favorable correlation between PT Telkom Indonesia Directorate of Digital Business & Technology employees' Organisational Citizenship Behavior (OCB) and job satisfaction. The employee morale variable's third hypothesis with OCB had a coefficient of t = 5.512 and a p-value of 0.000 (p < 0.05). gThis indicates that Organisational Citizenship Behavior (OCB) and employee morale are significantly positively correlated

Source: Jurnal Multidisiplin Madani

DOI: 10.55927/mudima.v5i2.46

Authors: Archie Ekaviansyah Andhana Putra, Andik Matulessy, Rr. Amanda Pasca Rini

Institution: Universitas 17 Agustus 1945 Surabaya

Language: English

Topic: Employee Performance and Management

Subfield: Human Factors and Ergonomics

Field: Social Sciences

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: gold

Estimated APC paid: $13