Work

The dark side of fairness: how perceived fairness in service robot implementation leads to employee dysfunctional behavior

Year: 2025

Type: article

Study design: Observational Study

Source: Journal of Services Marketing

DOI: 10.1108/jsm-09-2024-0508

Author: Taeshik Gong

Institution: Hanyang University

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDGs: Decent work and economic growth, Peace, justice, and strong institutions

Open Access status: closed

OpenAlex ID: W4408233072

FWCI: 17.95

Cites: 81

Cited by: 14

Related to: 10