Work

Artificial Intelligence-Powered Intent Classification for Indonesian E-Wallet Customer Service Chatbots

Year: 2024

Type: conference-paper

DOI: 10.1109/icicyta64807.2024.10913352

Authors: Christopher Owen, Derwin Suhartono

Institution: Binus University

Language: English

Topic: AI in Service Interactions

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

Funder: Binus University

OpenAlex ID: W4408324944

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Cites: 18

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Related to: 10