Evaluating Customer Satisfaction on Indonesian Banking Artificial Intelligence-Driven Chatbot Services
Year: 2024
Type: conference-paper
Study design: Observational Study
Authors: Michael Widjaja, Nilo Legowo
Institution: Binus University
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: closed
OpenAlex ID: W4408325278