Work

A Holistic Model for Ergonomic and Sustainable Personnel Scheduling in Urban Transportation

Year: 2025

Type: article

Abstract: Personnel scheduling plays a pivotal role in numerous industries, impacting productivity, job satisfaction, and employee welfare. However, conventional scheduling approaches often neglect ergonomic and sustainability considerations, overlooking their influence on workforce health and environmental impact. This study presents a novel goal programming framework for optimizing personnel scheduling in urban transportation systems, integrating ergonomic risk assessments (REBA method) and sustainability metrics (aligned with SDGs). This model is validated through a case study of an urban transportation company with 140 employees working in a three-shift system. The results demonstrate a 44% reduction in high-risk task assignments, a 45.1% improvement in sustainability balance, and a 37.7% increase in employee satisfaction. This study offers theoretical contributions by expanding scheduling research to include multi-objective workforce optimization and practical implications by providing a decision-support tool for transportation agencies and workforce managers. Future research can explore real-time scheduling adaptations and AI-based predictive workforce planning.

Source: Processes

DOI: 10.3390/pr13030814

Author: Emir Hüseyin Özder

Institution: Ankara Bilim Üniversitesi

Language: English

Topic: Scheduling and Timetabling Solutions

Subfield: Management Science and Operations Research

Field: Decision Sciences

Domain: Social Sciences

SDGs: Sustainable cities and communities, Decent work and economic growth, Good health and well-being

Open Access status: gold

Estimated APC paid: $2,896