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Cognitive Computing in Customer Service Automation

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Year: 2024
Type: conference-paper
Source: International Conference on Innovative Computing, Intelligent Communication and Smart Electrical Systems (ICSES)
DOI: 10.1109/icses63760.2024.10910809
Authors: Nagalakshmi M.V.N, Y.V.N. Sai Sri Charan, Ahmed Read Al-Tameemi, Hawraa Ali Sabah, Ahmed KatebJumaah Al-Nussairi, Reshma Rajendra Sawant
Institutions: SRM Institute of Science and Technology, Verizon (United States), Al-Nisour University College, National University of Science and Technology, University of Manara
Language: English

Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
SDG: Industry, innovation and infrastructure

Open Access status: closed
OpenAlex ID: W4408359151
FWCI:
Cites: 10
Cited by:
Related to: 10
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