5PSQ-125 Evaluation of patient safety culture among healthcare professionals in a pharmacy department
Year: 2025
Type: conference-paper
Study design: Observational Study
Abstract: Background and Importance Patient safety is an important component of healthcare quality. The Hospital Survey on Patient Safety Culture (HSOPSC) designed by the Agency for Healthcare Research and Quality is a validated tool used to assess the patient safety culture in hospitals and to identify areas for improvement related to patient safety. Aim and Objectives The aims of the study were to evaluate patient safety culture of healthcare professionals in a Pharmacy Department and compare it with the results of a previous study conducted in our department in 2014 (HSOPSC version 1.0). Material and Methods Descriptive and cross-sectional study. Spanish adaptation HSOPSC (version 2.0) was delivered to all staff of the Pharmacy Department. It included 10 dimensions related to patient safety culture, the number of events reported during last year and professional profile. Results The response rate was 95.4% (42/44), which is considerably higher compared to the 70.0% in 2014 (28/40). A 45% were pharmacists (50% in 2014), while the other 55% included technicians, pharmacist assistants and administrative staff. The overall score of patient safety culture in our department was 3.3 (on a 5-point scale), slightly lower than in 2015 (3.6), and there were no differences between professional profiles or tenure in their positions. A 65% of responders reported at least one event in the last year (compared to 68% in 2014) and there were no significant differences between pharmacists and non-pharmacists. The most highly rated dimension was ‘Communication about error’ (71.4% in 2024 vs 56.1% in 2014), which is different from the dimension in 2014: ‘Organisational Learning and Continuous Improvement’ (84.2% in 2014 vs 62.7% in 2024). The lowest rated dimension was ‘Handoffs and Information Exchange’ (15.1% in 2024 vs in 45.4% in 2014). Conclusion and Relevance Patient safety culture has remained stable compared to the previous study. However, the high participation in the actual survey provided a more accurate view of reality, as it involves all professional profiles and suggests a greater awareness of patient safety. The results reflect the efforts made since the last evaluation to improve communication about errors among professionals. The HSOPSC allows us to detect the main strengths and opportunities for improvement in order to design patient safety strategies. References and/or Acknowledgements Conflict of Interest No conflict of interest
Institution: Hospital Universitari de Girona Doctor Josep Trueta
Language: English
Subfield: Emergency Medical Services
Field: Health Professions
Domain: Health Sciences
Open Access status: gold
OpenAlex ID: W4408376367