Work

The Development of an Automated Response System Using AI Chatbot to Support and Resolving Network-Related Problems at Thai University

Year: 2025

Type: conference-paper

Abstract: This research aims to design an automated response system using an AI Chatbot to diagnose internet connectivity problems in higher education institutions. The focus is developing and implementing a system to respond to and advise university staff and faculty regarding internet connectivity issues. Users are allowed to request help troubleshooting at any moment. The system

Source: Asian Conference on Education official conference proceedings/ACE

DOI: 10.22492/issn.2186-5892.2025.136

Authors: Sangtong Boonying, Suwit Somsuphaprungyot, Anek Putthidech, Amnaj Sookjam, Parinya Natho

Language: English

Topic: AI in Service Interactions

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

SDG: Quality education

Open Access status: hybrid

OpenAlex ID: W4408409469