Work

A study on the channel switching behavior of consumers between online travel agencies and airlines when purchasing airline tickets

Year: 2025

Type: article

Study design: Observational Study

Source: International Journal of Tourism and Hospitality Research

DOI: 10.21298/ijthr.2025.2.39.1.5

Authors: Jin-Hee Kim, Ji-Hwan Yoon

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4408493481

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