Work

Patient-healthcare Professional Dialog from the Patient's Perspective: Concept Analysis Based on Literature Review

Year: 2025

Type: article

Abstract: Patient communication with healthcare professionals regarding their health is essential for patient engagement in healthcare; however, some medical professionals do not facilitate this process. This study aimed to analyze the concept of patient–healthcare professional dialog from the patient perspective, using Walker and Avant's eight stage methodology. The findings show that patient–healthcare professional dialog can be defined as the process in which patients exchange and share opinions with healthcare professionals who stay close to them, fostering a trusting partnership, while participating in the decision-making process regarding their medical care. The identified antecedents for dialog were the need for communication, time and space for dialog, and being acquainted with each other. Dialog determined the emergence of a desire for recovery and feelings of reassurance. This concept analysis has proven useful to understand patients in their entirety as individuals. It introduces a new framework for communication training programs, promoting patients’ active involvement in their healthcare.

Source: Journal of Patient Experience

DOI: 10.1177/23743735251324395

Author: Akiko Yamada

Institution: Nara Medical University

Language: English

Topic: Patient-Provider Communication in Healthcare

Subfield: General Health Professions

Field: Health Professions

Domain: Health Sciences

SDG: Good health and well-being

Open Access status: gold

Estimated APC paid: $1,380