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Exploring Healthcare Professionals’ Perspectives on Electronic Medical Records: A Qualitative Study

Year: 2025

Type: article

Abstract: Electronic Medical Records (EMRs) have the potential to enhance decision-making in the healthcare sector. However, healthcare providers encounter various challenges when using computer-based systems such as EMRs in clinical decision-making. This study explores healthcare professionals’ experiences with EMR usage through a qualitative approach. A total of 78 interviews were conducted, leading to the identification of four key themes: (1) healthcare professionals’ engagement with EMR systems, (2) job performance, (3) collaboration among healthcare professionals, and (4) quality of care and patient satisfaction. The findings provide valuable insights for researchers and practitioners, including policymakers, senior management, and information technology professionals, to inform strategies for optimising EMR implementation and adoption.

Source: Information

DOI: 10.3390/info16030236

Authors: Reza Torkman, Amir Hossein Ghapanchi, Reza Ghanbarzadeh

Institutions: Griffith University, Victoria University, Southern Cross University

Language: English

Topic: Electronic Health Records Systems

Subfield: Health Information Management

Field: Health Professions

Domain: Health Sciences

SDG: Good health and well-being

Open Access status: gold

Estimated APC paid: $1,930