Year: 2025
Type: article
Abstract: The article is devoted to the consideration of the problem of development of communicative skills of the staff of hospitality enterprises on the basis of non-classical methods. The authors, in particular, describe the formation and details of the concept on the development of communication skills of employees of different cultures on the example of the hospitality sphere. The concept is based on psychological experiments and mathematical theory. The authors consider three interrelated stages of the concept.
Source: ECONOMIC VECTOR
Authors: A.L. Zelezinskii, O.V. Arhipova, E.S. Mikhailov
Institution: St. Petersburg State Technological Institute
Language: English
Subfield: Communication
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4408552237