The impact of organizational culture and total quality management on the organizational performance of healthcare service sector organizations: An empirical study
Year: 2025
Type: article
Abstract: The primary aim of this research was to discern and substantiate the impact of the application of Organizational Culture (OC) and Total Quality Management (TQM) on the overall Organizational Performance (OP) of Healthcare service sector organizations that are operational in the region of Odisha. This study's data analysis technique used for elucidation was multiple linear regression analysis. This study explicated the various theoretically implied aspects of Organizational Culture (OC) and Total Quality Management (TQM); and explores its causality on the overall performance of the healthcare service sector organizations operational in Odisha's various districts. The data used for this study was obtained from secondary sources. As found from the results of this study, there was a positive influential relationship between the application of OC and TC on the overall Organizational Performance, which gave people associated with healthcare service sector organizations the required practical knowledge and showcased the importance of the cause and effect relationship of administering OC & TQM on the OP as well as what are the possible outcomes of it. The constructs and ideologies of Total Quality Management and Organizational Culture proved to be positive, influential components in enhancing Organizational Performance.
Authors: Loknath Sen, Dr. Arya Kumar, Dr. Saroj Kanta Biswal, Mohammad Salameh Almahairah, Dr. Ashutosh Kumar Mishra, Dr. D. Deepa, Dr. Anuj Kumar
Language: English
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4408634098