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Strategic Insights into Patient Satisfaction in Medical Tourism: A Blueprint for Global Healthcare Strategy

Year: 2025
Type: article
Abstract: This study examines patient satisfaction in the medical tourism sector, with a focus on India's growing role inAsia's medical tourism market. Despite the sector's growth, research on the determinants of patient satisfactionremains limited. To address this, the study develops a strategic conceptual model that links patient satisfactionwith financial, technical, interpersonal, and environmental factors related to Medical Value Travel (MVT). Studyincluded articles based on Asian Medical Tourism. A review of 49 selected articles informed the model'sdevelopment. The findings of the study reflects that patient satisfaction is heavily influenced by both clinicaland non-clinical aspects, including effective communication, accessibility, and the overall patient experience.
Language: English
Open Access status: hybrid
OpenAlex ID: W4408675271
FWCI: 2.423
Cites:
Cited by: 2
Related to: 10