Year: 2025
Type: article
Abstract: The article examines various methodological approaches applied in optimizing the sales of tourism services in the context of an increasingly intensive and expanding digital transformation of the industry. The relevance of the discussed topic is justified by the growing need to systematize existing methods and develop comprehensive solutions, particularly in the context of intense competition and noticeable changes in consumer behavior within the industry. The objective of this study is to systematize the methodological framework for optimizing the implementation processes of tourism products, taking into account the latest technological advancements, achievements, and the evolution of user experience. Contradictions have been identified between the fragmented nature of existing methods and the need for integrated solutions, as well as between product-centered and customer-oriented sales management approaches. The study concludes that there is a necessity to converge established marketing concepts and digital developments through personalized interaction with potential customers. The novelty of this work lies in substantiating the role of an omnichannel sales ecosystem that integrates neuromarketing technologies, proactive consumer experience management, and dynamic pricing models. The findings may be useful for travel agency managers, marketing specialists, developers of CRM systems, and other technological solutions in the tourism industry.
Author: Frenkel Oleksandr Oleksandrovych
Language: English
Subfield: Sociology and Political Science
Field: Social Sciences
Domain: Social Sciences
Open Access status: hybrid
OpenAlex ID: W4408678159