Year: 2025
Type: article
Abstract: Effective communication is vital to nursing, especially in healthcare settings where telephonicinteraction frequently functions as an essential instrument for emergency consultations, patient updates,and inter-professional exchanges. This case study examines a scenario-based training method designedto improve telephonic communication skills in final-year Bachelor of Science in Nursing (BSc Nursing)students. The training simulation replicated authentic healthcare scenarios, encompassing emergencyreporting, patient transfer coordination, and interactions with professionals, inside a controlled,immersive setting. Fifty students engaged in practice, organized into five groups to simulate ten uniquecommunication scenarios, with roles designated for callers, receivers, and observers.
Source: Cuestiones de Fisioterapia
DOI: 10.48047/5y8kgk05
Language: English
Subfield: Physiology
Field: Medicine
Domain: Health Sciences
Open Access status: hybrid
OpenAlex ID: W4408679099