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Inovasi Pelayanan Pemerintahan Dalam Mewujudkan Good Governance Di Negara Bagian Terengganu Malaysia

Year: 2024

Type: article

Abstract: Public services are an important pillar in realizing good governance. One of the efforts to realize good governance is to innovate public services. The state of Terengganu realizes good governance through service innovation. Good governance is the process of decision-making and policy implementation based on the principles of transparency, accountability, participation, effectiveness, efficiency and the rule of law. The innovation made by the Terengganu government in realizing good governance is the implementation of e-government called Terengganu Government Digital Service and the Terengganu Smart City Program. Through these service innovations, it can increase the efficiency of public services and public trust in the government. One of the important things in realizing good governance is community participation in the government process.

Source: BERDAYA Jurnal Pengabdian Kepada Masyarakat

DOI: 10.25299/berdaya.2024.21412

Authors: Ahmad Fitra Yuza, Khairul Rahman, Riki Novarizal, Muhammad Rio Purnama, Nova Kurnia Sari

Institution: Islamic University of Riau

Language: English

Topic: E-Government and Public Services

Subfield: Political Science and International Relations

Field: Social Sciences

Domain: Social Sciences

SDGs: Peace, justice, and strong institutions, Industry, innovation and infrastructure

Open Access status: diamond

OpenAlex ID: W4408734263

FWCI: 1.675

Cites: 3

Cited by: 1

Related to: 10