Work

Smart Scheme Navigation System for Tamil Nadu Government Schemes

Year: 2025

Type: article

Abstract: Government schemes often lack awareness and accessibility due to complex eligibility criteria and manual processes. This paper presents an AI-powered chatbot developed using Natural Language Processing (NLP) techniques to assist citizens in understanding and applying for Tamil Nadu government schemes. The chatbot utilizes Python with Flask, integrates NLTK and BERT for NLP, employs TensorFlow for machine learning-based recommendations, and uses MySQL for data storage. By offering text and voice-based interactions in Tamil and English, the chatbot enhances accessibility, automates eligibility verification, and simplifies application tracking. This innovation aims to bridge the gap between government services and citizens, ensuring transparency and efficiency.

Source: International Journal of Advanced Research in Science Communication and Technology

DOI: 10.48175/ijarsct-24412

Authors: J. John Merina, R. Kavipriya, G. Mahalakshmi, V. Meenusree

Language: English

Topic: E-Government and Public Services

Subfield: Political Science and International Relations

Field: Social Sciences

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: diamond

OpenAlex ID: W4408773764

FWCI:

Cites: 3

Cited by:

Related to: 10