Wi-Fi-Enabled Digital Transformation in the Hospitality Industry: A Technical Perspective
Year: 2025
Type: article
Abstract: This article explores the transformative role of Wi-Fi-enabled technologies in revolutionizing the hospitality industry, focusing on key technological implementations and their impact on guest experiences and operational efficiency. The article examines five critical areas: digital infrastructure transformation, access control systems, guest experience technologies, data analytics, and technical infrastructure management, culminating in future innovations within Industry 4.0. Through detailed analysis, the article demonstrates how advanced Wi-Fi implementations are enabling sophisticated guest services, enhanced security protocols, and improved operational efficiencies. The article highlights the integration of emerging technologies such as artificial intelligence, blockchain, IoT ecosystems, and quantum computing in creating seamless, personalized guest experiences while maintaining robust security measures. The article also explores how these technological advancements are reshaping traditional hospitality operations through predictive analytics, smart room automation, and enhanced data management systems, providing valuable insights into the future direction of the hospitality industry as it embraces digital transformation.
Author: Prasad Danekula
Institution: Hewlett Packard Enterprise (United States)
Language: English
Subfield: Management of Technology and Innovation
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4408774238