Exploring Efficiency Metrics in Nonprofits: A Case Study of Habitat for Humanity
Year: 2025
Type: article
Abstract: This exploratory case study examines nonprofit efficiency by interviewing 36 leaders from Habitat for Humanity affiliates across diverse geographic locations in the United States, focusing on understanding efficiency from a practitioner’s perspective. Habitat for Humanity, composed of numerous nonprofits dedicated to housing, provided a rich context for this investigation. The study finds that while nonprofit practitioners use a diverse array of metrics to assess efficiency, many of these metrics do not accurately measure it, indicating a need for greater education around efficiency measurement. Additionally, the metrics cover diverse organizational areas, highlighting the importance of a multidimensional approach to efficiency assessment. The study suggests that aligning scholarly methods with practitioner needs and promoting a broader understanding of efficiency across multiple organizational dimensions could improve both theoretical and practical applications in nonprofit management.
Author: Jessica L. Berrett
Institution: University of Colorado Colorado Springs
Language: English
Subfield: Sociology and Political Science
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4408830198