Work

Measuring the service quality of autonomous B-school programs in India: development and validation of BSCHOOLQUAL, a higher-order factor model

Year: 2025

Type: article

Source: Journal of Applied Research in Higher Education

DOI: 10.1108/jarhe-08-2024-0442

Authors: K. Latha, Archana Patro, Remya Lathabhavan

Institutions: Mahatma Gandhi University, Mahatma Gandhi University, Mahatma Gandhi University, Indian Institute of Management Bodh Gaya

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Quality education

Open Access status: closed

OpenAlex ID: W4408838688

FWCI:

Cites: 49

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Related to: 10