Work

Microservices Enterprise Architecture Design with AI-Powered OCR for Improving Fixed Broadband Complaint Handling: A Telco Company Case Study

Year: 2025

Type: conference-paper

Source: International Conference on Advancement in Data Science, E-learning and Information System (ICADEIS)

DOI: 10.1109/icadeis65852.2025.10933216

Authors: Inka Sharatu Puspadarma, Iqbal Yulizar Mukti, Luthfi Ramadani

Institution: Telkom University

Language: English

Topic: Information Technology Governance and Strategy

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W4408860390

FWCI: 2.245

Cites: 3

Cited by: 1

Related to: 10