Year: 2024
Type: conference-paper
Abstract: Enterprise Resource Planning (ERP) consultants play a vital role in customizing systems to meet specific business needs by processing large amounts of data and adapting functionalities. However, the process is resource-intensive, time-consuming, and requires continuous adjustments as business demands evolve. This research introduces a Self-Adaptive ERP Framework that automates customization using enterprise process models and system usage analysis. It leverages Artificial Intelligence (AI) & Natural Language Processing (NLP) for Petri nets to transform business processes into adaptable models, addressing both structural and functional matching. The framework, built using Design Science Research (DSR) and a Systematic Literature Review (SLR), reduces reliance on manual adjustments, improving ERP customization efficiency and accuracy while minimizing the need for consultants.
Authors: Ahmed Maged, Gamal Kassem
Institution: German University in Cairo
Language: English
Subfield: Management Information Systems
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W4408862474