Work

Crafting employee journeys through technology

Year: 2025
Type: article
Abstract: This article explores the transformative role of Human Resource Information Systems (HRIS) in crafting comprehensive employee journeys across the organizational lifecycle. It examines how these evolving technological platforms have progressed from basic record-keeping tools to sophisticated systems that orchestrate and enhance employee experiences from onboarding through offboarding. It demonstrates that organizations implementing mature HRIS solutions experience significant improvements in engagement, retention, innovation, and financial performance. Through an analysis of implementation challenges and best practices, the article presents evidence that successful HRIS adoption requires strategic attention to data integration, user experience design, change management, and continuous optimization. It further investigates emerging technologies reshaping the future of employee experiences, including predictive analytics, hyper-personalization, ambient intelligence, and blockchain integration, highlighting how these innovations are enabling more intuitive, predictive, and personalized workplace interactions while generating strategic insights that inform workforce decisions.
Language: English
Open Access status: hybrid
OpenAlex ID: W4408908874
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