Year: 2025
Type: article
Abstract: This paper explores the development and implementation of an integrated performance management system to achieve operational excellence in the manufacturing sector. It emphasizes the importance of setting strategic objectives and adopting Key Performance Indicators (KPIs) to align performance goals across organizational, functional, and individual levels. The paper addresses key challenges, such as the lack of data-driven approaches, decentralization of data, and laborious data management processes. By establishing standardized KPIs and a structured reporting system, manufacturing organizations can enhance decision-making, monitor progress, and continuously improve. The ultimate goal is to achieve and sustain an Operational Excellence Score of 80%, thereby ensuring long-term success and competitiveness.
Author: Keval Babu
Language: English
Subfield: Management Information Systems
Domain: Social Sciences
Open Access status: bronze
OpenAlex ID: W4408925815