Work

Protocol for the implementation of pharmaceutical teleconsultation in a pharmacy school at a public higher education institution

Year: 2025

Type: article

Abstract: The covid-19 pandemic brought challenges to health services which have had to adapt to new realities. The adaptation of pharmaceutical consultations to the remote format has emerged as an alternative way to promote access to health services for patients with restricted access. The aim of this study was to describe a pharmaceutical teleconsultation protocol aimed at patients with asthma. The protocol was divided into an organizational axis, which included the formalization and planning phases of the pharmaceutical teleconsultation, and an operational axis, including the definitions of clinical activities, documents, and instruments for the implementation of the clinical service. A pharmaceutical teleconsultation manual and a pharmaceutical teleconsultation execution flowchart were prepared. This protocol was designed to provide guidance and be an accessible tool for pharmacists in the process of implementing pharmaceutical teleconsultation in health services, enhancing the use of Information and Communication Technologies.

Source: Reciis

DOI: 10.29397/reciis.v19i1.3664

Authors: Stella Pegoraro Alves-Zarpelon, Carine Líbio dos Santos, Diogo Pilger, Denise Bueno

Institution: Universidade Federal do Rio Grande do Sul

Language: English

Topic: Telemedicine and Telehealth Implementation

Subfield: Public Health, Environmental and Occupational Health

Field: Medicine

Domain: Health Sciences

SDG: Good health and well-being

Open Access status: diamond

Funders: Coordenação de Aperfeiçoamento de Pessoal de Nível Superior, Fundação de Amparo à Pesquisa do Estado do Rio Grande do Sul