Work

First-Line Managers’ Experiences of Leading a Multicultural Staff Group in Nursing Homes and the Implementation of Language Development Initiatives: A Qualitative Study

Year: 2025

Type: article

Abstract: INTRODUCTION: Foreign-born care workers with limited native language proficiency have become a challenge for first-line managers (FLMs). The study explores FLMs' experiences of their role of leading a multicultural and multilingual staff group in nursing homes and implementing language development initiatives. METHOD: This is an explorative descriptive study. Four focus-group discussions were held with 12 participants. Data analysis was performed in accordance with the method described for focus-group discussions. RESULTS: Three categories with six subcategories were generated: Challenging to adapt leadership to multicultural environment; Challenging and stimulating to work with language development; and Challenging to bridge gaps when conditions change. DISCUSSION: FLMs' role to implement different strategies and models to promote a favorable working environment, collegial relationships, and competence development is demanding. In conclusion, FLMs need sufficient time, resources, and support to develop competence in transcultural nursing leadership to deliver culturally congruent care and implement language development initiatives in multicultural teams.

Source: Journal of Transcultural Nursing

DOI: 10.1177/10436596251330601

Authors: Elisabet Eriksson, Cecilia Arving, Katarina Hjelm

Institutions: Uppsala University, University of Gävle

Language: English

Topic: Cultural Competency in Health Care

Subfield: Sociology and Political Science

Field: Social Sciences

Domain: Social Sciences

SDG: Good health and well-being

Open Access status: hybrid

Estimated APC paid: $4,150