Work

The Impact of AI-Based Chatbot Characteristics and Service Characteristics on Continuance Intention: Focusing on the Mediating Roles of Perceived Value and User Satisfaction

Year: 2025

Type: article

Study design: Observational Study

Source: Global Convergence Research Academy

DOI: 10.57199/jgcr.2025.4.1.14

Authors: Mi-Jin Kim, Ha-Kyun Kim

Language: English

Topic: AI in Service Interactions

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

Open Access status: closed

OpenAlex ID: W4409001859

FWCI: 0.854

Cites:

Cited by: 2

Related to: 10