Work

Optimizing airline services: leveraging data-driven strategies for enhanced customer satisfaction and engagement

Year: 2025

Type: article

Source: Journal of Asia Business Studies

DOI: 10.1108/jabs-09-2024-0559

Authors: Nader Bakir, Sam El Nemar, Frida Bechara Gehchan, Khouloud Samrouth, Demetris Vrontis

Institution: Beirut Arab University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4409079968

FWCI: 10.26

Cites: 45

Cited by: 8

Related to: 10