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Climbing the PEAK of Customer Service: A Hands-on Workshop for Higher Education IT Support

Year: 2025

Type: conference-abstract

Source: ACM SIGUCCS Annual Conference (SIGUCCS)

DOI: 10.1145/3675229.3712559

Author: Becky Klein

Institution: Drake University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Quality education

Open Access status: closed

OpenAlex ID: W4409151622

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