The Role of Artificial Intelligence in Personalized Marketing: Integrating AI with Information Systems for Competitive Advantage
Year: 2025
Type: article
Abstract: The revolutionary possibilities of AI in tailoring marketing approaches are discussed in this article. In the process of allowing companies to evaluate enormous volumes of consumer data, forecast preferences, and provide customized experiences, artificial intelligence (AI) is revolutionizing personalized marketing. Organizations can improve customer involvement, maximize marketing plans, and get a competitive advantage by including artificial intelligence in information systems. Emphasizing critical technologies, including machine learning, natural language processing, and predictive analytics, this article investigates how artificial intelligence fits individualized marketing. It also examines how AI-driven knowledge systems automate marketing chores, improve client relationships, and change decision-making. The paper also covers data security, algorithmic biases, and difficult implementation techniques. In the end, combining artificial intelligence with information technologies enables companies to design more data-driven, efficient marketing plans, raising client happiness and business expansion.
Language: English
Topic: AI in Service Interactions
Subfield: Artificial Intelligence
Field: Computer Science
Domain: Physical Sciences
Open Access status: hybrid
OpenAlex ID: W4409177918