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Role of Customer Satisfaction and its Impact on Customer Trust and Switching Cost to Educational Mobile Apps

Year: 2025

Type: article

Source: International Journal of Knowledge-Based Development

DOI: 10.1504/ijkbd.2025.10070403

Authors: Thangaraja Arumugam, Renuga Krishnaraj

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4409184230

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