Work

Beyond service volume: Validating the trajectories of care metric for long–term veteran referral success

Year: 2025

Type: article

Abstract: Conclusion: Roles and setting clearly impact SDOH screening.Roles that traditionally better establish trust with patients (i.e., CHW, ACM) are well placed to obtain honest answers regarding needs; however, staffing resources are limited.Empathic inquiry training would benefit MAs to obtain more accurate screens.Patients are also more likely to reveal needs when they are in a comfortable setting (MIH screens occur in patients' homes) or they self-report via MyChart; however, inequities in digital access and technology literacy must be addressed.

Source: Health Services Research

DOI: 10.1111/1475-6773.14492

Authors: Michelle Shumate, Marwa Tahboub, Qiwen Zhang

Institution: Northwestern University

Language: English

Topic: Healthcare Systems and Technology

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDGs: Good health and well-being, Reduced inequalities

Open Access status: bronze

OpenAlex ID: W4409202585

FWCI:

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Related to: 10