Work

Feasibility and Acceptability of Pediatric Teledentistry: A Mixed‐Methods Study

Year: 2025
Type: article
Study design: Observational Study
Abstract: BACKGROUND: Teledentistry has supplemented current dental healthcare systems and has been proven effective in pediatric dentistry. AIM: To investigate the feasibility and acceptability of a virtual pediatric dentistry clinic (VC). DESIGN: This mixed methods study used an explanatory sequential design. First, a quantitative survey assessed parental satisfaction with VC. The second phase involved two parts: (1) qualitative semi-structured interviews with parents and (2) ten observations of virtual appointments were conducted to aid in findings' triangulation. RESULTS: Forty-five VC were conducted with children and parents. Thirty-six parents (80%) were highly satisfied, while nine (20%) had low satisfaction. Fourteen semi-structured interviews were conducted with seven highly satisfied and seven minimally satisfied parents. Eight themes emerged: (1) VC indication; (2) VC outcome; (3) new experience; (4) improvements in the child's behavior; (5) VC limitations; (6) skepticism about delivery of care; (7) convenience and accessibility; and (8) reduction in transportation cost and time. VC observation findings were triangulated with the results from the interviews, which showed that low-satisfaction parents reported pain, facial cellulitis, and complex cases that needed immediate treatment at dental clinics. CONCLUSION: Teledentistry is a feasible complement to the continuum of care, enabling remote triage and consultation as needed, and is highly accepted by parents.
Language: English
Field: Dentistry
Open Access status: hybrid
Estimated APC paid: $4,650
OpenAlex ID: W4409205537
FWCI: 4.729
Cites: 28
Cited by: 4
Related to: 10