Year: 2025
Type: article
Abstract: E-governance has changed public administration by means of better access and efficiency in service delivery. But transgender persons have considerable trouble getting digital governance services due to legal identity problems, socioeconomic inequality, and systemic exclusion. Analyzing the conjunction of e-governance and digital inclusion, this article looks at the challenges transgender persons experience while getting digital services like social benefits, online banking, and Aadhaar registration. This paper evaluates legislative limitations and technological challenges preventing transgender digital inclusion using a mixed-method approach. Key findings are inadequate digital literacy, financial constraints, bureaucratic challenges in changing gender identification on digital networks, and cybersecurity issues. Moreover, marginalizing transgender individuals in digital governance are algorithmic bias and inadequate gender-sensitive policies.
Authors: Jyoti Dubey, Arvind Rawat
Language: English
Field: Social Sciences
Domain: Social Sciences
Open Access status: hybrid
OpenAlex ID: W4409212887