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Critical success factors in implementing a CRM solution: a case study

Year: 2025

Type: article

Source: International Journal of Electronic Customer Relationship Management

DOI: 10.1504/ijecrm.2025.10070428

Authors: Jorge Vareda Gomes, Mário Rom�ão, Carlos Pissarra

Language: English

Topic: ERP Systems Implementation and Impact

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4409213974

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