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The Effect of Service Quality Attributes of Chinese Cross-border E-commerce Mobile Application on Satisfaction: Using Text Mining Techniques

Year: 2025

Type: article

Source: Journal of Korea Research Association of International Commerce

DOI: 10.29331/jkraic.2025.2.25.1.173

Authors: Seong-Yeob Lee, Hag-Soo Lee, Seog-Soo Kim

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4409239596

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