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A Study on the Impact of Platform Quality on Customer Loyalty: Focused on Vietnamese E-Commerce Platforms

Year: 2025

Type: article

Study design: Observational Study

Source: Journal of Korea Research Association of International Commerce

DOI: 10.29331/jkraic.2025.2.25.1.135

Authors: Thi Bich Ngoc-Nguyen, Cheol-Ho Kim

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W4409239597

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