Work

SIPANDUK Application: E-Government Innovation for the Effectiveness of Population Administration Services in Kuningan Regency

Year: 2025

Type: article

Abstract: This research is motivated by the development of the SIPANDUK application by Disdukcapil Kuningan Regency to facilitate access to population administration services online. However, its implementation still faces obstacles, such as low public knowledge, less user-friendly application displays and unstable network connections. This study aims to analyze the effectiveness of the SIPANDUK application, identify barriers to its use and formulate solution strategies. Using a descriptive qualitative method through interviews, observations and literature studies, this research refers to Budiani's (2007) theory of program effectiveness with four indicators: program objectives, program socialization, program target accuracy and program monitoring. The results show that the SIPANDUK application is not yet optimal. Socialization strategies and program monitoring are needed to ensure this application provides maximum benefits to the community.

Source: Indonesian Journal of Advanced Research

DOI: 10.55927/ijar.v4i3.14068

Authors: Intan Sandika Putri, Rima Rismayanti, Mukarto Siswoyo, Khaerudin Imawan

Institution: Universitas Swadaya Gunung Jati

Language: English

Topic: E-Government and Public Services

Subfield: Political Science and International Relations

Field: Social Sciences

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: diamond

OpenAlex ID: W4409279830

FWCI:

Cites: 7

Cited by:

Related to: 10