Work

Real-Time Customer Support Chatbots for Enhancing Service Efficiency Through Advanced Language Models

Year: 2024

Type: conference-paper

DOI: 10.1109/globalaisummit62156.2024.10947795

Authors: Uma Gulati, Padma Singhal, Mahesh Ranade, Aashish Mehra, Sneha Rajput

Institutions: Institute of Management Technology, Symbiosis University of Applied Sciences

Language: English

Topic: AI in Service Interactions

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

SDG: Good health and well-being

Open Access status: closed

OpenAlex ID: W4409311182

FWCI:

Cites: 14

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Related to: 10