Building a Capacity Framework for Officials and Civil Servants to Meet the Requirements of Developing Digital Government in Vietnam
Year: 2025
Type: article
Abstract: Digital transformation in the public sector is an inevitable trend, in which Digital Government is considered a high-level development stage, aiming to improve governance efficiency, transparency, and quality of service to the people.The contingent of cadres and civil servants plays a key role in the process of realizing Digital Government, requiring comprehensive changes in professional capacity, technology, and public service thinking.However, Vietnam currently does not have a specialized capacity framework for cadres and civil servants suitable for the characteristics of Digital Government.Based on the analysis of international documents, domestic policy documents and expert consultation, this study proposes a capacity framework consisting of 5 main groups: (1) digital technology capacity and data use; (2) public management capacity in the digital environment; (3) capacity for systems thinking and innovation; (4) capacity for digital ethics and information security; and (5) capacity for serving people in the digital space.The competency framework is designed in an integrated manner, suitable for each job position and administrative level.The study also proposes directions for applying the competency framework in recruitment, training, and evaluation of cadres and civil servants and recommends some policy implications to improve the effectiveness of human resource development in the public sector in the process of national digital transformation.
Authors: Phan Van Tuan, Nguyen Chi Hai
Institution: Vinh University
Language: English
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W4409344069