Work

Building resilience through digital transformation: a systematic literature review and comprehensive framework for large enterprises

Year: 2025

Type: review

Abstract: Large enterprises face significant challenges in building organisational resilience (OR) through digital transformation (DT), with 70% of DT initiatives failing to achieve their intended outcomes. This study conducted a systematic literature review following PRISMA guidelines, analysing 49 peer-reviewed articles (2020-2024) from the Scopus database. The review uniquely combined three theoretical lenses - the digital maturity model, Industry 4.0 framework, and dynamic capabilities theory - to understand the DT-OR relationship in large enterprises. The findings reveal three critical pathways through which DT enhances OR: operational flexibility (40-50% improvement), data-driven decision-making (30-35%), and stakeholder engagement (25-30%). Counter to traditional assumptions, knowledge management systems amplify DT's impact on OR by 1.5-2 times, suggesting organisational learning capabilities are more crucial than technological sophistication. The proposed framework introduces continuous feedback loops and evaluation mechanisms, offering a structured yet flexible approach for navigating DT complexities in large enterprises.

Source: International Journal of Business Innovation and Research

DOI: 10.1504/ijbir.2025.145665

Authors: Moris Krismas Tarigan, Togar Mangihut Simatupang, Yuni Ros Bangun

Institution: Bandung Institute of Technology

Language: English

Topic: Corporate Management and Leadership

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: hybrid

Funder: Institut Teknologi Bandung