Real-Time Data Ecosystems in Insurance: A Comprehensive Analysis of Claims Processing and Policy Management Transformation
Year: 2025
Type: article
Abstract: Real-time data ecosystems are transforming the property and casualty (P&C) insurance industry through enhanced claims processing, policy management, and customer service capabilities. This transformation encompasses advanced analytics, artificial intelligence, and cloud-native architectures that enable insurers to process and analyze vast amounts of data instantaneously. The implementation of these systems addresses traditional challenges, such as data silos and batch processing limitations, while enabling sophisticated fraud detection and dynamic risk assessment. Through Apache Kafka and Flink architectures, insurers can achieve improved operational efficiency and deliver superior customer experiences. Integrating AI-driven models and machine learning capabilities has revolutionized fraud detection and risk assessment, significantly improving accuracy and processing times.
Author: Himanshu Adhwaryu
Institution: George Washington University
Language: English
Subfield: Economics and Econometrics
Domain: Social Sciences
Open Access status: bronze
OpenAlex ID: W4409395759