Work

Elevating Employee Performance: The Mediating Role of Job Satisfaction in Batam's Four-Star Hotels

Year: 2025

Type: article

Abstract: The research was designed to analyze how training, compensation, work environment, and motivation affect employee job satisfaction and performance, with a particular focus on understanding both direct and indirect effects. The object of this study is a four-star hotel in Batam City, and the sample consisted of 320 respondents. Data were collected through questionnaires, and the analysis was conducted using the Smart PLS application. The results of the study indicate that compensation significantly influences employee job satisfaction and performance, while training, work environment, and motivation also play crucial roles in enhancing overall employee effectiveness.

Source: JBMP (Jurnal Bisnis Manajemen dan Perbankan)

DOI: 10.21070/jbmp.v11i1.2058

Authors: Lilis, Yuddy Giovanna Priscilla

Institution: International University of Batam

Language: English

Topic: Employee Performance and Management

Subfield: Human Factors and Ergonomics

Field: Social Sciences

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: hybrid

OpenAlex ID: W4409403937

FWCI:

Cites: 38

Cited by:

Related to: 10