Work

Conversational Commerce: Designing and Evaluating a Whatsapp-Based e-Commerce Chatbot

Year: 2024

Type: conference-paper

Source: Zimbabwe Conference of Information and Communication Technologies (ZCICT)

DOI: 10.1109/zcict63770.2024.10958353

Authors: Tariro Claudia Mhiribidi, Eva Tsitsi Chigodo, Viola Jowa

Language: English

Topic: AI in Service Interactions

Subfield: Artificial Intelligence

Field: Computer Science

Domain: Physical Sciences

Open Access status: closed

OpenAlex ID: W4409427202

FWCI: 0.883

Cites: 6

Cited by: 3

Related to: 10